Privacy Policy

Last Updated: 3/9/2026

At EasyHai, we are committed to protecting the privacy of our users, particularly the small and medium enterprises we serve in Ranchi and across Jharkhand. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, Cloud ERP software, or WhatsApp Business API services.

1. Information We Collect

To provide our mobile billing and ERP services, we collect the following types of information:

Business Information: Name, Address (Jharkhand based or otherwise), and Udyam Registration details.
Contact Information: Phone numbers (for WhatsApp API integration) and Email addresses.
Customer Data: Data uploaded to our Cloud ERP, including inventory and staff records.

2. Use of WhatsApp Business API

When you opt-in to our WhatsApp services, we use your phone number strictly for business communication, automated billing alerts, and inventory notifications. We adhere to the WhatsApp Business Solution Terms and do not share your contact list with third parties for marketing purposes.

3. Data Security & Storage

Your data is stored on secure cloud servers with SSL encryption to ensure confidentiality for your MSME operations. We implement "hand-holding" support protocols to ensure only authorized personnel assist with your technical setup in Ranchi.

4. Third-Party Services

We may use third-party providers for payment processing and WhatsApp API connectivity. These providers are required to maintain the same level of data protection as EasyHai.

5. Your Rights

As a registered MSME user, you have the right to access, correct, or delete your business information from our Cloud ERP at any time.

6. Contact Us

For any privacy-related queries, please contact our support team in Ranchi:
Email: dakshinnovationlabs@gmail.com
Location: Ranchi, Jharkhand